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Guidelines

Table Of Contents
Eligibility Cruises Billing Traveler’s Health
Accommodations Passports & Visas Tipping Taxes & Surcharges
Flights Travel Assistance, Guides, Tour Managers Insurance Responsibility
Extensions Affiliates Cancellation Policy FAQ

Eligibility


Our travel programs are primarily designed for adult travelers, but children can be accommodated on select programs. Most are suited for older children (8 and older) with the necessary curiosity and interest. Children under 12 years of age may sometimes pay a child rate for both or either air and hotel arrangements (this varies per program). Children over the age of 12 must pay full price unless otherwise indicated. A parent or guardian must accompany travelers under the age of 18

Your Accommodations

We always use hotels that are rated three or four stars and the majority of our programs include daily breakfasts at the hotel. You may choose from double, twin, or single accommodations; occasionally, triples and quads are available. To ensure your privacy, single accommodations always require a single supplement (an additional charge to have a private room). We do not match single travelers with roommates.

Hotel information will be sent with a pre-departure itinerary after booking, and with final information sent approximately 2-3 weeks prior to departure. Please note: While we make every effort to ensure special room requests, special requests are at the discretion of the hotel and cannot be guaranteed.

Your Flights & Seating Requests


Please make any special meal or seating requests with The Travel Club, not directly with the airline. Let us know of any special requests you may have upon booking - the earlier we have your request, the better our chance of having it fulfilled.

Because we reserve GROUP air space, you will not be able to check on your reservation or make requests directly with the carrier prior to departure. While we make every effort to ensure your requests, we cannot guarantee them. It is at the discretion of the air carrier to fulfill any special requests. Many carriers do not allow seating to be assigned until check in at the airport.

Please note: The Travel Club assumes no responsibility for applying Frequent Flyer Miles toward tickets arranged through The Club, or any other tour operator affiliated with The Travel Club. Please be aware - some Frequent Flyer Miles may not be applied toward certain classes of service under which tickets have been issued. Information on your tickets cannot be obtained prior to departure, so please remember to retain your boarding passes, as you may need to submit that information to the airline to redeem miles.

Extensions


Passengers seeking to extend their travel arrangements are allowed to extend their return date, not their departure.* Air deviation charges will apply toward each ticket, and varying fees apply according to each individual airline. Extension arrangements must be made directly with our office, not with the airline. Please note: The Travel Club is not liable for any charges incurred for passengers who have made their own travel arrangements in conjunction with the base tour.

*Depending on whether a pre-tour extension is offered.

Cruises


Cruising usually requires several details to be reviewed and discussed before and after your initial booking. We encourage you to call or email us with your questions about cabins, meal times, excursions, etc. at any time.

If you are interested in reserving one of our cruises and have questions about cabin types and ship details, please contact us at 617-338-1111 (press #3 for Travel Services).

Travel Documents & Itineraries


You can expect to receive travel documents (final flight schedule and hotel information, daily itinerary and destination information and air or cruise tickets (if applicable) * approximately 2-3 weeks prior to departure* - usually via surface mail. Documents for all passengers cannot be released until full payment conditions have been met. *Our affiliates also send documents on a similar time schedule.

Please note: We reserve the right to make changes to your itinerary, if deemed necessary, at any time prior to departure.

*Air tickets are NOT usually mailed directly to you. In these cases, tickets or passes will be handed to you at the airport prior to check-in. Your final documents will specify this.

Passports & Visas


A valid Government-issued photo ID is required at time of check-in for all domestic flights.

For all travel outside the United States, a US Passport is required for entry. Your passport must be valid for at least six months after your return date. If possible you should renew your passport approximately nine moths before it expires. For some countries, a Visa is required (this will be noted in your catalog and/or pre-departure  documents). Visas are not included in the cost of your program unless otherwise specified. For travelers who are not US citizens, you must consult the embassy of your destination for visa Requirements.

For more information on requirements and travel advisories, check frequently online at: http://travel.state.gov/

Travel Assistance, Guides, Tour Managers


Local assistance, local guides and/or Tour Managers are provided on nearly all of the programs we offer.

SOMC Affiliates & Contractors


The Travel Club directly manages a number of the tours offered; however, we do offer some programs that are managed by professional tour operators hired as independent contractors. This allows us to offer a wider variety of travel opportunities to our members.

Please note: We do request that you contact The Travel Club directly with regard to any questions, concerns or changes that you may have. Please do not contact the designated operator.

Billing & Payments


Payments for Travel Club trips may be made with MasterCard, Visa, American Express, Discover Card, a Personal Check or Money Order. Prices listed include all airline fees and fuel surcharges, all taxes and other charges.

After your reservation and deposit are received, we will send a confirmation/invoice that will indicate the due date of your final payment, along with travel insurance information, which you can expect within a couple of days after booking.

Tipping


Tips to tour managers, drivers, guides and waitstaff are not included in the price of your trip. Tipping should always be at the travelers’ discretion and should be a reflection of your satisfaction with the service provided. Following are some guidelines for your convenience.

TOUR MANAGERS: 5E/$5 per person per day

BUS DRIVERS: 5E/$5 per person per day

LOCAL GUIDES: 2E/$2 per person

WAITSTAFF: 10E/$10 per person per week

TRANSFERS ASSISTANTS (if different from Tour Manager): 5E/$5 each way

Travel Insurance


Protecting yourself against unexpected medical emergencies before traveling (your own, a family member’s, or a travel companion’s) is a smart investment - so we strongly urge you to consider purchasing traveler’s insurance. The Travel Club recommends CSA Travel Protection for your travel insurance needs*. You may visit their web site at: www.csatravelprotection.com for more information.

*Some providers offer their own travel insurance plans, like Collette Vacations, for example. Although not required, we strongly recommend that these individual plans be purchased for these programs to provide the most comprehensive coverage. Purchase must be made at time of booking.

Cancellation Policy


Reservations may be cancelled only by written notice to the The Travel Club.

For international programs, cancellations received no later than 90 days in advance of departure will be refunded in full less a $50 per person cancellation fee and the cost of any theater, concert or game ticket/s involved; cancellations received within 90 days of departure are subject to a $50 per person administrative charge, the cost of any event ticket involved, and are further subject to any charges for non-refundable expenses incurred by the Club on behalf of the cancelling party.

The same policy applies to domestic programs, however, we require a 60 day advance notice of cancellation, plus the $50 administrative charge.

If an airfare represents any part of the trip cost, any penalties assessed by the airline due to cancellation by the member will be passed on to the Club Member.

Physical Demands & Medical Concerns


Health and safety is of the utmost concern before, during, and after traveling. Please review your information carefully to ensure that you are prepared to meet the physical demands of a program. Generally, longer programs can be filled with long travel days on a coach (rest stops included), and a lot of walking and standing (possibly on uneven or steep surfaces), and some destinations may have altitude or other environmental concerns. It is also important to be aware that many sites, especially in Europe, are not designed to accommodate wheelchairs or mobility aids. Please let us know if this is a concern before reserving your trip.

The Travel Club makes no recommendations with regard to immunizations or other medical concerns. You must consult your doctor regarding health concerns for a particular destination, or consult the CDC for the best source of traveler’s health information - they even include information for specific countries. Please consult their web site at: http://www.cdc.gov/travel/ or call the Travelers Health Hotline at 1-877-FYI-TRIP for more information.

Taxes & Surcharges


Departure/security/fuel taxes, fees, charges and surcharges are accurate at press time, but are subject to change and increases may be levied at the discretion of the individual airline. Passengers will be responsible for any applicable increases.

Responsibility


Show of the Month Club, LLC (“The Club”) acts only as an agent for the hotels, theatres, bus companies, railroads, air carriers, owners or contractors. By the acceptance of such reservations and tickets, the tour member agrees to the foregoing and also agrees that The Club, nor any of its employees or agents shall be or become liable or responsible for any injury, loss, cost, accident, expense or damage to person, property or otherwise in connection with any accommodations, transportation or other services. Further, flight delays and rescheduling are unfortunate, but are an inherent risk of all air travel and are outside the responsibility of The Club.

The Club acts only as an agent for the airlines and other transportation companies. Accordingly, The Club can assume no liability for, and the participant agrees that The Club shall not be responsible for, any loss, expense, delay or inconvenience caused by, whether negligent or otherwise, any airline, other transportation company or any other supplier which provides services to The Club.

The Club reserves the right, without penalty, to withdraw the travel program announced due to insufficient participation or for any reason whatsoever. In the event of cancellation of the travel program, the liability, if any, of The Club shall be limited to refunding to the member any amounts paid for the trip by him/her, which amounts have not or will not otherwise be refunded to him/her.

The Club reserves the right to decline or to accept any person as a participant, or to require any participant to withdraw from the tour at any time, when such action is determined by staff to be in the best interests of the health, safety or general welfare of the tour group or of the individual participant. The Club's only obligation shall be to refund to such person a fraction of the trip price, the numerator of which fraction shall be The Club's cost for the person's unused services and the denominator of which shall be The Club's cost for the person's entire trip.

Frequently Asked Questions


What kinds of travel experiences do you offer?
We offer several types of travel options - from fully-planned Group Tours where you’ll travel with the group, yet have the freedom and flexibility to explore on your own - to our always-popular Theater Weekends and Drive-Yourself Getaways. Lots of choices are one of the most valuable benefits of your Travel Club membership!

How do I reserve one of your travel programs?
There are 3 ways in which you may complete a travel reservation:

  • Reserve online now. Just choose the travel program you would like (organized by season on the travel home page, or under the Trips menu at the top of the page), and scroll toward the bottom of the page. There will be a button to click that will lead you to a secure online reservation form.

  • Call us between 9am and 5pm EST at 617-338-1111. We’ll take your reservation right over the phone with a credit card.

When should I reserve?
If you’re interested in traveling with us, we urge you to book as soon as possible, since many of our trips sell out quickly!

Do I need to secure my reservation with an initial deposit?
A deposit of $300-$500 (depending on program/cruise) per passenger is required to guarantee your reservation for trips priced over $500. A $150 deposit is required for all travel programs under $500. We take Visa, Mastercard, American Express, Discover Card, personal checks and money orders. We regret that reservations cannot be held tentatively.

Please note: If you are making your reservations on or after the reservation deadline, full payment may be required at the time of booking.

What do I get when I become a member?
Each season we’ll send you our full-color catalogue with all of our latest members only exclusive travel programs and theater information. For even more added value to your membership - we now have a weekly email newsletter so you can catch up on last-minute specials and the latest news.

Are your trips escorted?
Most international programs include the services of a professional local Tour Manager. Some independent European programs include transfer assistance only. Please refer to individual pre-departure itineraries (downloadable PDF files) for specific information.

At times, a well-traveled member of our staff or an associate travels along with you to ensure the best possible experience. Many of the destinations we offer are hand picked favorites of our well-traveled circle of staff and associates - and we always enjoy sharing our personal travel experience and knowledge with members. We’re glad to help - just ask!

See something we haven’t covered?
Contact us online here with your questions, or visit the Travel Guidelines page.


Show of the Month Travel Club THE AMALFI COAST
THE AMALFI COAST

Apr 14-22, 2018 (itinerary)
Show of the Month Travel Club COSTA RICA GETAWAY
COSTA RICA GETAWAY

Feb 9-16, 2018 (itinerary)